The last two decades witnessed the emergence of new phenomenon of the Service Industries. They are common with manufacturing industries in so far as the principles of production and management are concerned. Planning is as important in Banking as in the steel manufacturing. Routing must be a major concern of a Taxi Driver as that in any manufacturing Industry. Scheduling is an overriding phase of Doctors and Accountants as in a production concern and controlling is a common feature of all of us to choose our performance in any field.
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