Business correspondence refers to letters and is two way communication in writing between the sender and the receiver. It furnishes an effective means through which the sender conveys ideas, information, needs, perception, understanding, views and news. It bridges the geographical distance and provides and economic means for mutual exchange and fulfillment of needs. Many other media, as phone , fax , Internet, e-mail, telex, telegram, are also an effective means for quick transfer of information but they are costlier than letters that also provide a sound basis for legal action and form a permanent record for future reference.
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